Terms of Service

1Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Andronest LLC ("Company," "we," "us," or "our"), a limited liability company registered in Sheridan, Wyoming, United States. We provide technology and business services to clients in the United States, the Middle East, the UK, India, and worldwide.

Delivery partners: Andronest LLC operates as an independent US company. We may engage technology and delivery partners, including AwsQuality Technologies Private Limited (India), to support service delivery. Unless a separate written agreement with you expressly identifies another entity as your contracting party, "Company," "we," "us," and "our" refer exclusively to Andronest LLC.

By accessing our website at andronest.com, using our services, or engaging with us in any business capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must immediately discontinue use of our website and Services.

Electronic agreement: Your use of our website, submission of our contact form, or electronic acceptance of a proposal or invoice constitutes your electronic signature and a legally binding agreement. You consent to receive communications from us electronically and agree that such communications satisfy any legal requirement that agreements or notices be in writing.

Eligibility: You represent that you are at least 18 years of age and have the legal capacity and authority to enter into these Terms. If you accept on behalf of an organization, you represent that you have authority to bind that organization.

2Definitions

3Our Services

Andronest LLC provides comprehensive technology and business solutions, including:

Specific services are subject to separate service agreements that will detail scope, deliverables, timelines, and fees. Services may be performed from our US headquarters, India global delivery center, or through authorized delivery partners under our supervision.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any part of our website or Services at any time, with or without notice, and without liability to you. Descriptions of services on our website are for general information only and do not constitute an offer or binding commitment until confirmed in a signed or written agreement.

4User Responsibilities

4.1 Acceptable Use

You agree to:

• Provide accurate and complete information when submitting our contact form or engaging our services
• Use our Services only for lawful purposes
• Comply with all applicable laws and regulations in your jurisdiction
• Respect intellectual property rights

4.2 Prohibited Activities

You must not:

• Use our Services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Interfere with or disrupt our Services or servers
• Collect user data without consent
• Use automated systems to access our Services without permission
• Impersonate others or misrepresent your affiliation
• Submit false or misleading information through our contact form

5Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality of our website and Services, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are owned by Andronest LLC or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

5.2 License to User Content

By submitting User Content (including contact form submissions, feedback, ideas, or materials), you grant Andronest LLC a worldwide, perpetual, irrevocable, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for any business purpose, including responding to inquiries, improving our services, marketing (where permitted by law), and internal operations. You represent that you own or have the right to submit such content and that it does not violate any third-party rights.

5.3 Limited License to You

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website and Services for your personal or internal business purposes, subject to these Terms. We may revoke this license at any time, for any reason, at our sole discretion.

5.4 Work Product

Unless otherwise specified in a separate signed service agreement:

• All custom deliverables remain the property of Andronest LLC until full and final payment of all outstanding fees
• Upon full payment, ownership of custom deliverables specifically created for you transfers to you, excluding our pre-existing materials, tools, frameworks, libraries, methodologies, know-how, and general skills
• We retain unrestricted rights to use, reuse, and commercialize underlying tools, components, and general knowledge gained during projects, provided no Confidential Information is disclosed
• We may showcase completed work in portfolios, case studies, and marketing materials unless otherwise agreed in writing

6Payment Terms

6.1 Fees

• Fees for our Services are specified in individual service agreements or proposals
• All fees are quoted in USD unless otherwise specified in writing
• For clients in the UAE, fees may be quoted in AED with applicable VAT (5%) where required by UAE law
• Payments may be processed through Stripe or other designated payment providers

6.2 Payment Schedule

• Payment terms are as specified in the service agreement
• Standard terms are Net 30 days from invoice date unless otherwise agreed
• Project-based work may require milestone payments

6.3 Late Payment

Late payments may incur interest at 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is higher. We reserve the right to suspend or terminate Services, withhold deliverables, and pursue collection for overdue accounts without prior notice.

6.4 Refunds and Chargebacks

All fees are non-refundable unless expressly stated otherwise in a signed written agreement. You are responsible for all bank fees, currency conversion costs, and chargeback amounts (including associated penalties and processing fees) arising from your payment disputes. Initiating an unwarranted chargeback constitutes a breach of these Terms.

7Confidentiality

Both parties agree to maintain the confidentiality of Confidential Information disclosed during the course of our business relationship. You acknowledge that we may disclose your information to delivery partners, subcontractors, and service providers as necessary to perform Services, subject to appropriate confidentiality obligations.

• Use Confidential Information only for the intended purpose
• Protect Confidential Information with reasonable care
• Not disclose to third parties without prior written consent, except as permitted above
• Return or destroy Confidential Information upon request, subject to legal retention requirements

Confidentiality obligations survive termination of Services for a period of 5 years, or indefinitely for trade secrets. We shall not be liable for disclosure of information that is publicly available, independently developed, or lawfully received from a third party without restriction.

8Disclaimers

9Limitation of Liability

10Indemnification

You agree to indemnify, defend, and hold harmless Andronest LLC and its members, managers, officers, employees, agents, affiliates, successors, assigns, and delivery partners from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your access to or use of our website or Services
• Your violation of these Terms or any applicable law
• Your violation of any rights of a third party, including intellectual property or privacy rights
• Your User Content or any information you provide to us
• Any dispute between you and a third party relating to our Services
• Any negligent or wrongful conduct by you or anyone using your credentials or on your behalf

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense. You may not settle any claim without our prior written consent.

11Termination

11.1 Termination by You

You may stop using our Services at any time. For contracted Services, termination terms are specified in the service agreement.

11.2 Termination by Us

We may terminate, suspend, or restrict your access to our website or Services immediately, at our sole discretion, with or without cause and with or without notice, including if:

• You breach these Terms or any service agreement
• You fail to pay any amounts due
• We reasonably believe your conduct poses a legal, security, or reputational risk
• Required by law, regulation, or court order
• We discontinue or modify the Services for business reasons

11.3 Effect of Termination

Upon termination, your right to use our Services ceases immediately. All outstanding fees become immediately due and payable. No refunds shall be issued upon termination unless expressly required by applicable law. Provisions that by their nature should survive termination—including payment obligations, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and dispute resolution—shall survive.

12Governing Law & Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Any dispute, claim, or controversy arising out of or relating to these Terms or our Services shall be resolved exclusively through final and binding arbitration, rather than in court, except that Andronest LLC may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

• Arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
• The seat of arbitration shall be Sheridan, Wyoming, USA, and Wyoming law shall govern the arbitration
• The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction
• Each party shall bear its own costs unless the arbitrator awards fees to the prevailing party

12.3 Class Action and Jury Trial Waiver

You and Andronest LLC agree that all disputes shall be resolved on an individual basis only. You waive any right to participate in a class action, collective action, private attorney general action, or other representative proceeding. You and Andronest LLC each waive the right to a trial by jury in any proceeding related to these Terms or our Services.

12.4 Limitation Period

Any claim or cause of action arising out of or relating to these Terms or our Services must be filed within one (1) year after the claim arose, or it shall be permanently barred, to the fullest extent permitted by applicable law.

12.5 Jurisdiction

For matters not subject to arbitration (including injunctive relief sought by Andronest LLC), the state and federal courts located in Sheridan County, Wyoming, USA shall have exclusive jurisdiction, and you consent to personal jurisdiction and venue in such courts.

13General Provisions

14Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. Changes are effective immediately upon posting to our website unless otherwise stated. Your continued use of our website or Services after changes are posted constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically. Where required by applicable law, we will provide additional notice of material changes.

15Contact Information