1Introduction
Andronest LLC ("we," "us," or "our") is a limited liability company registered in Sheridan, Wyoming, United States. We provide technology and business services to clients in the United States, the Middle East, the UK, India, and worldwide.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our website at andronest.com, submit our contact form, or otherwise engage with us. We only collect personal data that you voluntarily provide through our contact form (or when you email or call us directly), along with limited technical data collected automatically through cookies and analytics as described below.
By submitting our contact form, using our website, or engaging with us, you acknowledge this Privacy Policy and consent to our collection, use, and disclosure of your information as described herein, including cross-border transfers where applicable. If you do not agree, please do not submit personal data or use our website.
This policy is designed to comply with applicable privacy laws based on where you are located, without limiting the rights of Andronest LLC under the laws of the State of Wyoming or applicable US federal law.
2Definitions
3Information We Collect
3.1 Information You Voluntarily Provide
Our primary method of collecting personal data is through our website contact form, which you may complete at your own discretion. When you submit the form, you may provide:
- Contact Information: Full name, email address, phone number
- Business Information: Company name (optional)
- Communication Data: Subject line and message content
By voluntarily submitting our contact form, you represent that the information you provide is accurate and that you have the authority to share it. You consent to our processing of this information for the purposes described in this policy.
3.2 Information Collected Automatically
When you visit our website, we may automatically collect limited technical information through cookies and analytics tools (only with your consent where required):
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, referring URLs
- Location Data: General geographic location derived from IP address
- Cookies: As described in our Cookie Policy
3.3 Payment Information
If you engage our paid services, payment details are processed by Stripe, our secure payment processor. We do not store full credit card numbers on our servers. Stripe's handling of payment data is governed by its own privacy policy.
4Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent
You voluntarily submit our contact form or opt in to non-essential cookies and marketing communications.
Contract
Processing is necessary to respond to your inquiry or perform a contract with you.
Legal Obligation
Processing is required to comply with applicable US, UAE, Indian, or other legal requirements.
Legitimate Interest
Processing serves our legitimate business interests, such as website analytics and security, without overriding your rights.
5How We Use Your Information
- Respond to your contact form submissions and inquiries
- Provide, maintain, improve, and develop our services and website
- Process transactions through our payment provider
- Send service-related communications about your request or engagement
- Send promotional and marketing communications where permitted by law or with your consent
- Analyze website usage, trends, and performance to improve user experience
- Protect the security and integrity of our systems and prevent fraud or abuse
- Comply with legal obligations, enforce our Terms of Service, and protect our legal rights
- Create aggregated, anonymized, or de-identified data that does not identify you, which we may use for any lawful business purpose without restriction
6Data Sharing and Disclosure
We may share, disclose, or otherwise make available your personal data to the following categories of recipients, as permitted by applicable law:
- Service Providers: Third parties that process data on our behalf, including US-based cloud hosting providers, Salesforce CRM (lead management), Google (Gmail for transactional email delivery), Google Analytics (website analytics, with consent where required), and Stripe (payment processing)
- Delivery Partners: Technology and delivery partners, including AwsQuality Technologies Private Limited (India), who may access data as needed to respond to inquiries or deliver services under our direction and contractual safeguards
- Internal Teams: Authorized personnel at our US headquarters and India global delivery center who need access to fulfill your request
- Legal and Safety: When we believe disclosure is necessary to comply with law, respond to lawful requests, protect our rights or property, investigate fraud or security issues, or protect the safety of users or the public
- Professional Advisors: Lawyers, auditors, and consultants bound by confidentiality obligations
- Business Transfers: In connection with any merger, acquisition, reorganization, sale of assets, or similar transaction involving Andronest LLC
Note: We do not sell personal data for monetary consideration. We may share data with service providers and partners as described above to operate and grow our business.
7International Data Transfers
Andronest LLC is based in the United States. Contact form data is stored in US-based cloud infrastructure and may be accessed by our team in India to respond to inquiries and deliver services. Data may also be processed by service providers (such as Salesforce and Google) in the United States or other countries.
By submitting personal data to us, you consent to such transfers. We implement safeguards where legally required, including standard contractual clauses and data processing agreements where applicable. You acknowledge that laws in other jurisdictions may differ from those in your country of residence.
8Data Retention
We retain personal data for as long as we reasonably deem necessary to fulfill the purposes described in this policy, including:
| Data Type | Retention Period |
|---|---|
| Contact form submissions | As long as needed for business purposes, up to 7 years after last communication |
| Transaction and billing records | Up to 7 years (US tax and accounting requirements) |
| Marketing preferences | Until consent is withdrawn |
| Website analytics | Up to 26 months |
| Support communications | Up to 3 years after resolution |
9Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Restrict
Limit how we process your data in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format where applicable.
Right to Object
Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
Right to Non-Discrimination
California residents will not be discriminated against for exercising privacy rights under CCPA/CPRA.
To exercise your rights, contact us at privacy@andronest.com. We may require verification of your identity before processing requests. We will respond within a reasonable timeframe as required by applicable law, which may be up to 45 days (or longer where permitted, such as under CCPA/CPRA). We may charge a reasonable fee or refuse requests that are manifestly unfounded, excessive, or repetitive, where permitted by law.
Privacy-related disputes are subject to the dispute resolution provisions in our Terms of Service, including binding arbitration where applicable.
10Data Security
We implement commercially reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot and do not guarantee absolute security of your personal data.
- SSL/TLS encryption for data in transit
- Secure cloud infrastructure hosted in the United States
- Access controls limiting data access to authorized personnel
- Contractual data protection requirements for service providers and partners
- Employee training on data protection practices
11Children's Privacy
Our services are not directed to individuals under 18 years of age (or under 13 in the United States under COPPA). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at privacy@andronest.com.
12Policy Updates
We may update this Privacy Policy at any time at our discretion. Changes are effective immediately upon posting to this page with an updated "Last Updated" date, unless otherwise stated. Your continued use of our website or submission of personal data after changes constitutes acceptance of the updated policy. Where required by applicable law, we will provide additional notice of material changes.
13Contact Us
For questions about this Privacy Policy, to exercise your data rights, or to submit a privacy-related request:
Privacy Contact: Andronest LLC
Email: privacy@andronest.com
Headquarters: 30 N Gould St #28094, Sheridan, WY 82801, United States
Global Delivery Center: D-13, Sector 3, Noida, Uttar Pradesh 201301, India
Phone: +1 888 995 0406
Supervisory and Regulatory Authorities
Depending on your location, you may also lodge a complaint with the relevant authority, such as the UAE Data Office (for UAE residents), your local EU/EEA data protection authority (for European residents), or your US state attorney general (for certain US state privacy rights).